Fax documents to Texas HHSC (Your Texas Benefits)

Before you fax

• You can also send documents or report a change online at YourTexasBenefits.com, at a local HHSC eligibility office, or by calling 2-1-1.
• The mailing address for the Document Processing Center is HHSC, P.O. Box 149024, Austin, TX 78714-9024.
• Write your name and case number on every page so the pages can be matched to your case, and fax both sides of anything printed on two sides.
• If your notice or form shows a different fax number or a deadline, follow the notice.

How to send it without a fax machine

1. Gather the pages HHSC asked for and write your case number on each.
2. Scan or photograph every page, both sides where needed.
3. Enter 877-447-2839 and add the pages.
4. Send, and keep the delivery receipt; it shows the date and time you faxed it.

Questions

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