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Fax documents to DTA in Massachusetts

Fax benefit applications and case documents to the DTA Document Processing Center at 617-887-8765, with a completed DTA cover sheet as the first page.

WhoFax number
DTA Document Processing Center, statewide617-887-8765

Checked against How to Contact DTA, Mass.gov on October 12, 2026.

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Send a fax to any US or Canadian number from your phone or computer. The steps on this page show how it will work.

  • No account or subscription
  • Pay only for pages that arrive
  • A delivery receipt for every fax

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Before you fax

  • Include the DTA cover sheet. DTA says documents sent without it can be delayed in processing.
  • You can upload documents instead with DTA Connect, DTA's free app and website (DTAConnect.com), and see there whether documents you sent have been processed.
  • To mail them, send the documents and cover sheet to DTA Document Processing Center, PO Box 4406, Taunton, MA 02780.
  • For questions about your case, the DTA Assistance Line is (877) 382-2363.

How to send it without a fax machine

  1. Fill in the DTA cover sheet and put it on top of your documents.
  2. Scan or photograph every page, cover sheet first.
  3. Enter 617-887-8765 and add the pages.
  4. Send, and keep the delivery receipt as proof of when you faxed it.

Questions

What is the DTA fax number?

617-887-8765, the DTA Document Processing Center. It takes benefit applications and documents for your case.

Do I need a cover sheet?

Yes. DTA asks for its cover sheet with your documents to prevent delays in processing.

Is there a way to check DTA got my documents?

DTA Connect shows whether documents you sent have been processed. Your fax delivery receipt shows when they were delivered.

Does the number change?

It can. We compare it with Mass.gov regularly; the date we last checked is at the bottom of this page.

More under “Fax SNAP and Medicaid documents”

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