# Fax documents to Texas HHSC (Your Texas Benefits)

Texas Health and Human Services takes faxed documents at its Document Processing Center: 877-447-2839, toll-free. Use the number on your HHSC notice if it differs.

## Fax numbers

| Who | Fax number |
| --- | --- |
| HHSC Document Processing Center, statewide | 877-447-2839 |

## Before you fax

- You can also send documents or report a change online at YourTexasBenefits.com, at a local HHSC eligibility office, or by calling 2-1-1.
- The mailing address for the Document Processing Center is HHSC, P.O. Box 149024, Austin, TX 78714-9024.
- Write your name and case number on every page so the pages can be matched to your case, and fax both sides of anything printed on two sides.
- If your notice or form shows a different fax number or a deadline, follow the notice.

## Steps

1. Gather the pages HHSC asked for and write your case number on each.
2. Scan or photograph every page, both sides where needed.
3. Enter 877-447-2839 and add the pages.
4. Send, and keep the delivery receipt; it shows the date and time you faxed it.

## Questions

**What is the fax number for Your Texas Benefits?**

877-447-2839, the toll-free fax line of the HHSC Document Processing Center in Austin.

**Can I send documents to HHSC without faxing?**

Yes. HHSC lists YourTexasBenefits.com, mail, a local eligibility office and calling 2-1-1 as other ways to send information or report a change.

**How do I prove I sent it on time?**

Keep the delivery receipt. It shows the number you faxed, the date and time, and how many pages were delivered.

**Does the number change?**

It can. We compare it with HHSC's handbook regularly; the date we last checked is at the bottom of this page.

## Sources

- [Texas Works Handbook, F-2210 How to Report a Change, Texas HHS](https://fhb.hhs.texas.gov/handbooks/texas-works-handbook/f-2210-how-report-a-change), checked 2026-10-12

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