# Fax documents to DTA in Massachusetts

Fax benefit applications and case documents to the DTA Document Processing Center at 617-887-8765, with a completed DTA cover sheet as the first page.

## Fax numbers

| Who | Fax number |
| --- | --- |
| DTA Document Processing Center, statewide | 617-887-8765 |

## Before you fax

- Include the DTA cover sheet. DTA says documents sent without it can be delayed in processing.
- You can upload documents instead with DTA Connect, DTA's free app and website (DTAConnect.com), and see there whether documents you sent have been processed.
- To mail them, send the documents and cover sheet to DTA Document Processing Center, PO Box 4406, Taunton, MA 02780.
- For questions about your case, the DTA Assistance Line is (877) 382-2363.

## Steps

1. Fill in the DTA cover sheet and put it on top of your documents.
2. Scan or photograph every page, cover sheet first.
3. Enter 617-887-8765 and add the pages.
4. Send, and keep the delivery receipt as proof of when you faxed it.

## Questions

**What is the DTA fax number?**

617-887-8765, the DTA Document Processing Center. It takes benefit applications and documents for your case.

**Do I need a cover sheet?**

Yes. DTA asks for its cover sheet with your documents to prevent delays in processing.

**Is there a way to check DTA got my documents?**

DTA Connect shows whether documents you sent have been processed. Your fax delivery receipt shows when they were delivered.

**Does the number change?**

It can. We compare it with Mass.gov regularly; the date we last checked is at the bottom of this page.

## Sources

- [How to Contact DTA, Mass.gov](https://www.mass.gov/guides/how-to-contact-dta), checked 2026-10-12

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